Remote Customer service Jobs • Customer Service

The Communication Specialist for Lithia Shared Services will provide excellent customer service via phone, email, and personal communications, ensuring one contact resolution to both internal and external customers. This role requires someone to partner effectively with shared services teams, resolve customer issues regarding payment, inventory, and funding, and contribute to maintaining and improving procedures.

The Patient Services Representative Medical Assistant (Remote) position offers a unique opportunity to contribute to patient care from a distance, being the first point of contact for patients and providing exceptional customer service. Responsibilities include managing appointments, addressing patient inquiries, collaborating with healthcare professionals, and maintaining electronic health records.

Answer 40-50 inbound calls per day, take payments, update demographics, provide claim status, and explain copays/deductibles. Must know how to interpret and explain EOB's and have excellent written communication skills with polite phone etiquette and problem-solving skills. The candidate should be proficient in Microsoft Excel and self-managed with keen attention to detail.

As a Client Relationship Coordinator, you will be a key point of contact for our clients—building trust, resolving issues, and driving long-term satisfaction. You'll act as both a problem solver and a strategic partner—helping clients navigate their revenue cycle challenges while collaborating with internal teams to deliver tailored solutions. With a proactive approach to client care, you’ll safeguard accounts, promote retention, and contribute to successful client relationships.

As a Customer Success Director (CSD), you’ll be the strategic partner our customers can’t live without, leading conversations that drive ROI, spark product adoption, and open the door to growth and expansion. You’ll be three steps ahead, inspiring confidence and unlocking new opportunities. The role is dynamic, fast-paced, and packed with variety, where you are deep in strategy sessions, collaborating with product teams or helping customers plan their next big move.

The Behavioral Health Call Specialist reports to Director of Behavioral Health and is a member of the Behavioral Health team. The Behavioral Health Call Specialist position involves consistent, quality customer service to both internal staff members and external patients. The call specialist will actively manage each call by taking ownership of it to enhance the customer experience and build relationships.

You will play a critical role in ensuring excellent customer service and satisfaction, providing timely support, advice, and solutions to customers who face issues or have questions. You will respond to customer needs quickly and effectively across multiple channels, embody the Prepared brand, utilize customer service skills and technical troubleshooting, and report on observed areas for improvement. You will maintain product expertise and manage and prioritize support requests.

As an RCX Sports League Management Coordinator, you will play a crucial role in building and maintaining strong relationships with league operators across all RCX sports programs. This role will be responsible for understanding our customer’s needs, managing accounts, and ensuring customer compliance and satisfaction. This position requires a combination of strategic thinking, communication skills and a strong understanding of league operations and the youth sports landscape.

The Customer Support Associate will work with customers through chat, email and phone. You will answer questions, make changes to insurance policies, and counsel customers on their insurance needs. You will ensure that customer needs are taken care of in the first interaction and that you exceed their expectations. This is a remote position, so reliable internet and a quiet, distraction-free workspace are necessary.

Showcase customer service skills with clients and vendors while keeping safety and compliance top of mind. Perfect phone skills by helping clients, become a vendor expert by arranging services, negotiating where needed and trouble-shooting a variety of situations. Confirm pricing and payment standards are met and give back to the community.