Respond to incoming calls efficiently and effectively.
Answer general questions from patients and confirm, schedule, and reschedule appointments.
Update patient demographics and collect/verify insurance information.
Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.
Love to travel and want to build a career in the hospitality industry
Speak fluent French and English (B2/C1)
Enjoy communicating with people and businesses from all over the world
Sutherland is a global leader in digital transformation and world-class customer service. They are the driving force behind today’s experiential giants, operating in a variety of industries, from technology & travel to telecommunications, banking, and more.
Support mission requirements to further develop, integrate, and sustain a scalable, federated data ecosystem.
Manage global authentication support operations, ensuring efficient troubleshooting of user access issues.
Provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies.
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. They deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Engage with customers on the phone to solve problems and build lasting relationships.
Meet or exceed department SLAs for Customer Satisfaction Rating and response time.
Improve customer support policies by offering feedback and solutions to managers.
BRUNT is leading the way in redefining the workwear category, engineering better boots and apparel for tradesmen and women. The BRUNT team is devoted to improving on old workwear standards, and creating a community that tradesmen and women can call their own.
Support customer service by resolving run rate donor requests.
Own donation processing for incoming donations made through offline channels.
Support initiatives to improve donation data accuracy with cross-team stakeholders.
GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. Our culture is candid, analytical, agile, and non-hierarchical.
Receive and respond to escalated Customer cases regarding technical and functional questions or issues.
Analyze, reproduce, and be part of the resolution.
Work closely with developers and product management colleagues to diagnose, understand, and resolve issues.
Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide. They're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace and are backed by world-class investors.
Empowering clients to take control of their financial future.
Providing exceptional voice support in an unscripted environment.
Maintaining accurate account documentation and building positive rapport.
National Debt Relief was founded in 2009 with the goal of helping consumers deal with overwhelming debt. They have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life.
MCI is a tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions. They have a strong call center footprint and operations across multiple countries with 10,000+ employees.